Shipping policy
Processing & Delivery Times
- Processing time: 2-7 business days
- Shipping time: 3-10 business days depending on destination
- Total estimated delivery: 5-17 business days
Please note that processing time begins after your order is placed and payment is confirmed.
Shipping Methods & Costs
Shipping costs are calculated at checkout based on your delivery location and selected shipping method. We offer:
- Standard shipping
- Express shipping (where available)
Order Tracking
Once your order ships, you'll receive a tracking number via email. Please allow 24-48 hours for tracking information to update in the carrier's system.
Shipping Locations
We ship to Canada and internationally. Delivery times may vary based on destination and customs processing for international orders.
Delays
While we strive to meet estimated delivery times, occasional delays may occur due to:
- Customs processing
- Weather conditions
- Carrier delays
- High order volumes
If your order is significantly delayed, please contact us at [your email].
Customs & Duties
International customers may be responsible for customs duties, taxes, and fees imposed by their country. These charges are not included in our shipping costs and are the customer's responsibility.